Other Services
Frequently asked questions
On the homepage, there will be a button to the downloadable WORK ORDER that you MUST print out and send with your frame or parts. This is critical for C4 to have because we deal with hundreds of frames per month and it helps us keep track. Ensure this is in your box when you ship. We recommend bikeflights.com or shipbikes.com
Return shipping is usually under $25 for frame sets within the US, or actual shipping outside the US. Any projects left over 90 days will incur storage fees of $20 a month from original invoice date. Turnaround is usually 1 week to 2 weeks on in stock colors. All of these items will be discussed prior to you shipping your item to us.
Quality and service is number one with C4. This is a one on one conversation with C4 directly. Any problems identified during the process of powdering your frame or after the job is done, please call or email and we will get this straight. We pride ourselves on being the best, so we will ensure a quality product EVERY time.